1.
Cleaning
service is carried out in the rooms and to the items which are included in the
service only. Extra rooms or items will be charged separately.
2.
The
Client must state whether the property or the item requires deep cleaning. If
in doubt the picture must be supplied.
3.
We
are not VAT registered.
4.
We
supply all necessary cleaning materials and equipment.
5.
The
client must provide access to the property, hot and cold water and electricity
supply.
6.
The
payment must be made in full at the time of booking or on the day prior to the
service commence.
7.
Cancellation
notice must be given 48 hours in advance.
8.
The
client must inspect the property or the item immediately after the cleaning
service in the presence of the cleaner in case of any issue which could be
resolved immediately if there are any.
9.
No
complains are accepted 24 hours after the service.
10.
All
valuables must be kept and locked away.
11.
Please
note not all stains can be removed completely.
12.
In
case of using carpet/upholstery cleaning service appropriate heating and
ventilation should be provided within next 4-8 hours.
13.
Cleaning
service does not include rubbish disposing.
14.
Cleaning
service does not include heavy furniture moving.
15.
Blinds
and curtains cleaning are excluded from the service.
